| # |
Raised Date / Raised By / Unit # |
Area | Suggestion | Status | Comments From Developer |
|---|---|---|---|---|---|
| 1 |
20-Oct-2016 vincenwg@gmail.com A80 |
Guard House | Widen the entrance gates at guard house. This to ensure visitor vehicle won't block the residence entrance while in registration process | close | Feedback from Setia Haruman on 18/11/2016 : There are already two lanes at the entrance and we have provided 3 nos of visitor car park near to the entrance of guard house. Unlikely the visitor vehicle will be blocking the entrance. Further, there is no space for road widening and the entrance has been approved by Majlis Perbandaran Sepang. |
| 2 |
20-Oct-2016 chuantc@gmail.com A62 |
Rumbun Ceria | Existing enquiry on 29/8/2015 : The landscape as per today do not set itself as designer landscape and do not have abundant of greenery as promisied in your website as the concept of "Home with nature". Suggest to improve the landscape to make it more greenery feel. | wip | Feedback from Setia Haruman on 8/9/2015 : Setia Haruman will proceed with planting of scrubs, trees and other landscapes which will be done later. This is to avoid the trees from being destroyed and unprotected while under construction. Feedback from Setia Haruman on 18/11/2016 : Additional hardscape and softscape items are still in progress. *Additional works* |
| 3 |
20-Oct-2016 chuantc@gmail.com A62 |
House Exterior | Existing enquiry on 28/1/2016: The water tank on the roof top is visible from outside. This make the house looks cheap and lousy design/workmanship. | close | Feedback from Setia Haruman on 8/8/2016: The planning side has confirmed that the water tank for Type A will not be covered and only Type B will be covered as the water tank can be seen as you enter the entrance Ceria Residences i.e. Guard House. Feedback from Setia Haruman on 18/11/2016 : Type A :as per existing design Type B : Action was taken after a purchaser highlighted on the visibility of the water tank entering the guard house i.e. covered using louvers (as per photo attached) *Additional works* |
| 4 |
20-Oct-2016 chuantc@gmail.com A62 |
Playground | Existing enquiry on 10/8/2016 : Need to be solved because it could become a danger to elderly people as they may fall down when stepping into a not flat ground. | wip | Feedback from Setia Haruman on 12/8/2016 : According to Setia Haruman Planning department, the garden ground is not levelled yet as the landscape works are still in progress. The contractor however will level it accordingly. Feedback from Setia Haruman on 18/11/2016 : The recreational park is not leveled yet as the landscape works are still in progress. The contractor however will level it accordingly. |
| 5 |
20-Oct-2016 chuantc@gmail.com A62 |
Landscape | The cow grass at Rimbun Ceria is not really impress and looks cheap and lousy. Should replace to better grade of grass | close | Feedback from Setia Haruman as of 18/11/2016: Scheduled maintenance up keeping i.e. fertilizing & grass cutting will help to improve the grass quality. |
| 6 |
21-Oct-2016 hengsiew@gmail.com A1 90 |
Balcony | Design defect: There is no water faucet at the belcony. whenever the belcony is dusty / dirty, there is no water supplly to clean | close | Feedback from Setia Haruman as of 18/11/2016: Balconies do not usually have provisions for water supply unless for large size balconies in apartments. |
| 7 |
21-Oct-2016 vincenwg@gmail.com A80 |
Guard House | To install a boom gate at the entrance to Phase-1 Terrace House to ensure authorized vehicle access | close | Feedback from Setia Haruman as of 18/11/2016: This is the original security concept. All checks will be done at the guard house and no further checks needed throughout the development. |
| 8 |
21-Oct-2016 weestephy@gmail.com A1 42 |
Rimbum Ceria | The grass coverage can it be replaced with the type of grass like the main entrance | wip | Feedback from Setia Haruman as of 18/11/2016: Only the cow grass at Club House will be replaced with Carpet grass (like the main entrance). *Additional works* |
| 9 |
21-Oct-2016 weestephy@gmail.com A1 42 |
Rimbum Ceria | In the brochure there was suppose to be a water fountain type setup for kids but the actual park do not have those | close | Feedback from Setia Haruman as of 18/11/2016: There is water feature at the recreational park |
| 10 |
21-Oct-2016 weestephy@gmail.com A1 42 |
Club House | For badminton court, the flooring I think it's currently tiles/parquet. Would it be possible to lay rubber flooring | close | Feedback from Setia Haruman as of 18/11/2016: The flooring for sport hall (badminton court) is timber strip. |
| 11 |
21-Oct-2016 weestephy@gmail.com A1 42 |
Guard House | UV glass tinting on the guard house to prevent overheating of electrical panels | close | Feedback from Setia Haruman as of 18/11/2016: Sufficient shading is provided and the window is tinted. Fan is also provided to ventilate the guard house. |
| 12 |
21-Oct-2016 weestephy@gmail.com A1 42 |
Common Lighting | Using of LED lights (if not already) for lower power consumption and heat | close | Feedback from Setia Haruman as of 18/11/2016: Generally lighting are T5 type, which is low energy consumption. Downlights are LED type. |
| 13 |
20-Oct-2016 hengsiew@gmail.com A1 90 |
Ground Floor | Both guest room and maid/ultility room at ground floor tiles should align with the design of the living hall tiles. It really looks od when both guest and ultility room are having 1x1 tiles whereas living/dining room are having 2x2 or 4x4 tiles. | close | Feedback from Setia Haruman as of 18/11/2016: Both guest room and utility room at ground floor are a compartment by itself. Therefore, the floor tile is not necessary to be same as living/dining area. The door at guest room and utility room also act as separation boundary of different tiles. |
| 14 |
22-Oct-2016 hengsiew@gmail.com A1 90 |
Ground Floor | Low edge fencing at backyard | open | Feedback from Setia Haruman as of 18/11/2016: This is an additional fencing provided by Setia Haruman, besides the external perimeter fencing along the boundary of the land. A lot of gated and guarded development don’t provide internal fencing for the houses. |
| 15 |
22-Oct-2016 hengsiew@gmail.com A1 90 |
Gate | Are we allowed to change the main gate / side fencing with stainless steel? | close | Feedback from Setia Haruman as of 18/11/2016: Based on the House Rules, changes are not allowed |
| 16 |
22-Oct-2016 hengsiew@gmail.com A1 90 |
Gate | Was told by sales person during project launching, the entire area of 150 unit of terrace villa is segregated from condo with fencing. However, there is nothing that segreate terrave villa from condo | close | Feedback from Setia Haruman as of 18/11/2016: There is no fencing to be built between terrace and condo as per original design concept. |
| 17 |
22-Oct-2016 hengsiew@gmail.com A1 90 |
Rimbum Ceria | No sign of Wadding pool and bubble pool? Rimbunan ceria is completely out from the landscape illustration. Refer to http: //www.ceriaresidences.com/ for comparison | close | Feedback from Setia Haruman as of 18/11/2016: The wading pool and bubble pool are at Club House. |
| 18 |
25-Oct-2016 vincentwg@gmail.com A80 |
Interior | 1. Ground Floor Living Room – rectangle odd box 2. Ground Floor Bed Room – rectangle odd box 3. First Floor Bed Room – exposed beam 4. First Floor Master Room – small & entrance not align | close | Feedback from Setia Haruman as of 18/11/2016: 1. Ground Floor Living Room – running M&E piping and structural beams 2. Ground Floor Bed Room – Structural element 3. First Floor Bed Room - exposed beam wont be covered to maximise the ceiling height 4. First Floor Master Room - small as to make way for 4 nos of bedrooms and the entrance was designed as such i.e. not align with the toilet wall |
| 19 |
25-Oct-2016 naracantona@hotmail.com A96 |
House interior | The air con piping and copper tubing for the living hall is right above the sliding door, which will cause difficulty later when installing curtains for the door. Highlighted it last time when I visited the show house. | close | Feedback from Setia Haruman as of 18/11/2016: There is a space of about 100-150mm between bottom of AC and top of sliding door for curtain installation. |
| 20 |
26-Oct-2016 boyzesarthur@yahoo.com B1509 |
Guard House | The guardhouse in general looks mediocre. The high roof especially looks unfinished. Not sure if the soffit ceiling with proper gutter for the high roof will be installed at a later stage, but as of now, it looks bare and cheap. It doesn't even have an industrial feel if this was the original intention of the design. During heavy rain, vehicles passing through the guardhouse may be subjected to enormous volume of water splashes onto them if no proper gutter is installed. | close | Feedback from Setia Haruman as of 18/11/2016: The design of the guardhouse is not meant to be industrial feel. Roof fall gradient instead of gutter is used for a more natural fall of water during rain. |
| 21 |
26-Oct-2016 boyzesarthur@yahoo.com B1509 |
Playground | Trees were sparsely planted. Not sure if the type of trees planted are shady type. For the row of double storey houses backyard facing the playground, there is no privacy at all for them. There isn't any high dividers or high plants that can in a way prevent people at the playground area from seeing the backyards directly. Benches are also limited. | wip | Feedback from Setia Haruman as of 18/11/2016: Most of the trees planted are shady types. The tree need some time to mature to full canopy size. The design intention is for the row of double storey houses to enjoy the landscape view from the houses. High plants will obstruct the view. There are currently 10 nos of benches at the recreational park. Additional benches will be added. *Additional works* |
| 22 |
26-Oct-2016 boyzesarthur@yahoo.com B1509 |
Perimeter Fencing | Is the external perimeter fencing is of electrified type? If yes, what are the safety precautions taken to ensure their safe use to the residents? Are enough warning signs provided? If not electrified type, will there be provision to install one to prevent intruders? | close | Feedback from Setia Haruman as of 18/11/2016: The external perimeter anti climb fence is not electrified. Visible cabling is fiber sensing cables used for the perimeter fence motion detection system. |
| 23 |
26-Oct-2016 vinayagam2@yahoo.com.sg A167 |
House Interior | First Floor has 4 rooms. Master bedroom design very small with odd shape. Room size are very disappointing for house size of 2800+sqft. | close | Feedback from Setia Haruman as of 18/11/2016: Small room as to make way for 4 nos of bedrooms and the entrance was designed as such i.e. not align with the toilet wall |
| 24 |
26-Oct-2016 devendraraj@measat.com A1-1 |
rimbunan ceria | the park doesn't look anything like what was displayed or assured. Green living? Cow grass? average looking playground and amnesties. please look at your website again ! Setia Haruman MUST ensure what was illustrated is what we paid for! | wip | Feedback from Setia Haruman as of 18/11/2016: Additional landscaping works are still in progress. Some of the plants will take some time to mature. |
| 25 |
26-Oct-2016 devendraraj@measat.com A1-1 |
Exterior | making the water tanks not visible should be done. these are houses at the front of the project? the corner lot gardens have post construction debris and no grass at all? cow grass for this project isn't acceptable and SH should put carpet grass. these are NOT mid cost houses ! | close | Feedback from Setia Haruman as of 18/11/2016: Type A ; as per design Type B ; Action was taken after a purchaser highlighted on the visibility of the water tank entering the guard house i.e. covered using louvers (as per photo attached) *Additional works* Construction debris will be cleared before handing over. Turfing will be done on garden areas. |
| 26 |
26-Oct-2016 devendraraj@measat.com A1-1 |
Interior | as some buyers seem to have seen the interior, when can we arrange a visit for my unit? would like to see ifits as per floor plan and design and finishing spec. | close | Feedback from Setia Haruman as of 18/11/2016: The purchasers will only be allowed to view their unit upon vacant possession which is targeted somewhere mid Jan 2017. |
| 27 |
26-Oct-2016 devendraraj@measat.com A1-1 |
General | please ensure sufficient street lights to ensure brightness and safety / visibility. didn't see many and hope that its all under progress | close | Feedback from Setia Haruman as of 18/11/2016: Sufficient street lights are provided according to the design of electrical consulting engineer. |
| 28 |
26-Oct-2016 gmnajib@gmail.com A20 |
General | If possible SH to ensure comprehensive cctv coverage for ceria residence | open | Feedback from Setia Haruman as of 18/11/2016: CCTV will be installed at selected area e.g. guard house, club house, condo’s car park entrance, etc. |
| 29 |
27-Oct-2016 nasani@hasil.gov.my A-06-03 |
Condo | Entrance/Main Door of each condo unit be made similar to the hotel room with small hole for security reason | close | Feedback from Setia Haruman as of 18/11/2016: Small hole not necessary as the development is already gated & guarded. Not typically used for condos/apartments. Further, the owner of condo is allowed to install grille later based on standard design. |
| 30 |
27-Oct-2016 nasani@hasil.gov.my A-06-03 |
Condo | Block A 6th floor is the residents' units and parking lots floor level. To provide Auto Glass Door to separate condo units with the parking space to reflect developer's commitment towards better planning & practicality | close | Feedback from Setia Haruman as of 18/11/2016: Auto Glass door cannot be provided due to fire protection requirement to separate the car park from the units. However, fire door with fire glass opening will be provided with card access system. |
| 31 |
27-Oct-2016 nasani@hasil.gov.my A-06-03 |
Condo | Sound Proof mechanism for residents' units on Block A - 6th Floor for privacy & convenience as it is the parking and residents floor. | close | Feedback from Setia Haruman as of 18/11/2016: The residents’ units on 6th floor are already being separated by wall and corridor from the car park, which is sufficient for sound proofing. |
| 32 |
27-Oct-2016 laisoonming@gmail.com A75 |
Entire Development | 1. The overall landscaping of the development must be improved; especially the landscape park is very different from the illustration presented in the sales brochure and information. Landscaping at main entrance and along the streets are also bad; trees and shrubs are under-provided, do not seem to be of good species or mature enough. The entire development is no designer's landscape and abundant greenery as promised. 2. The entire perimeter fence design needs to be reviewed to ensure security concern is addressed. There are areas can be easily climbed over with aid of wooden planks or existing pipe. 3. All the painting works for the entire development must be improved. There are many patches painting work on building, entrance feature wall, etc. 4. Proper lighting must be provided at the main entrance, not only for driver safety but also to create a good impression for the development. | wip | Feedback from Setia Haruman as of 18/11/2016: Additional landscaping works are still in progress. The perimeter fencing is an anti-climb fence equipped with motion detection system. Furthermore, this is a guarded community. The guard will also patrol along the boundary to prevent trespassing. The contractor is still doing the rectification works. Sufficient street lights are provided according to the design of electrical consulting engineer. |
| 33 |
15-Nov-2016 topdeck98@yahoo.com A148 |
Lanscaping Works | Overall current landscaping works are rather disappointed. There is no impressive concept & feature design. Using cow grass at back yard & walkway especially at recreation park is totally unpleasant perhaps downgraded as a whole. Being a master developer in Cyberjaya & as a role model to other developers, please improve the turfing quality by replacing mutiara/pearl turfing or alike (eg. newly VPed Cristal Serin Residence) to deliver an unique landmark yet good reputation. | wip | Feedback from Setia Haruman as of 18/11/2016: Additional hardscape and softscape items are still in progress. *Additional works* |
| 34 |
15-Nov-2016 topdeck98@yahoo.com A148 |
Guard house at main entrance | The entrance guard house sees rather narrow and compact. Road turning and insufficient temporary car parks for visitors to register at Guard House before entering could be an issue when all phases completed. Am doubt if it could cater for 4-way of ingress and egress traffic at the same time at Guard House as claimed by your sales & marketing team. | close | Feedback from Setia Haruman as of 18/11/2016: There are already two lanes at the entrance and we have provided 3 nos of visitor car park near to the entrance of guard house. Unlikely the visitor vehicle will be blocking the entrance. Further, there is no space for road widening and the entrance has been approved by Majlis Perbandaran Sepang. |
| 35 |
18-Nov-2016 vincentwg@gmail.com A80 |
Club House | As described in your brochure, “to provide a healthy & comfortable lifestyle, complete with modern amenities & comprehensive clubhouse facilities”, suggest to put effort into: i. Interior design to make it look like clubhouse ii. clubhouse reading corner for family & kid | open | Feedback from Setia Haruman as of 18/11/2016: Thank you for the suggestion and we will look into the matter |
| 36 |
09-Jan-2017 jeffksc@gmail.com 20 |
House Interior | Residents Facilities: CCTV /Security stated in brochure. To what extend the CCTV coverage? Are there any CCTV at the back lane especially the back lane next to the industrial area? Also, is there any intercom linked to guard house from individual terrace house? What is the ceiling height in each area? | new | |
| 37 |
09-Jan-2017 jeffksc@gmail.com 20 |
House Exterior | Can the space above the car porch be converted to balcony after vp? | new | |
| 38 |
21-Feb-2017 aidasn@gmail.com B -11-02 |
Condo exterior paint | I would like to request clarification if the exterior building paint work for the condominium is the final one? Based on sales pictures, the buildings have a more refined colour theme, with classy muted tones. But currently there are parts of the building with garish yellow, for example the exterior of the building on levels 19, 18 ,and 17. | new | |
| 39 |
06-Apr-2017 ahmadyg@gmail.com 117 |
common | I have been receiving calls from contractors promoting their services eg. renovation/grille/tinted & so on. Can SH not to release residence's phone no. to any third party. If these contractors would like to promote their services or product, they can do so by leaving their pamphlets at the guardhouse or they can insert them in the letter box. | new |